Includes bibliographical references (pages [121]-122) and index.

Challenging the mean-spirited "me or you" mentality, THE POWER OF NICE shows that "nice" companies have lower employee turnover, lower recruitment costs, and higher productivity. In todays complex and interconnected world, companies and people with a reputation for cooperation and fair play forge the kind of relationships that lead to bigger and better opportunities, both in business and in life. Kaplan Thaler and Koval illustrate the power of their philosophy with scores of real-life examples from the business arena and from their personal lives. Most important, they present a plan of action that covers everything from creating a positive impression on others to turning difficult coworkers into trusted colleagues. Filled with helpful tips and inspiring advice, THE POWER OF NICE will transform how each of us lives and works.