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A seven-step approach to handling difficult conversations with confidence and skill. "Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? This book offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged...
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Verbal Judo is the martial art of the mind and mouth that can show you how to be better prepared in every verbal encounter. Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.
Verbal Judo offers a creative
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""We're taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We're not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it's making us lonelier, more isolated, and less tolerant than ever before....
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For over thirty-five years, parents have turned to How to Talk So Kids Will Listen & Listen So Kids Will Talk for its respectful and effective solutions to the unending challenges of raising children. Now, in response to growing demand, Adele's daughter, Joanna Faber, along with Julie King, tailor How to Talks powerful communication skills to children ages two to seven. Faber and King, each a parenting expert in her own right, share their wisdom accumulated...
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You've read John Maxwell's best-selling Winning with People, and now you're ready for some specific action steps to build on the knowledge you gained. 25 Ways to Win With People has just what you need! This complementary companion to the full-sized book is ideal for a quick refresher course on interpersonal relationships. A small sampling of the twenty-five specific actions readers can take to build positive, healthy relationships includes: Complimenting...
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Conflict is the top reason couples seek help—but it's also an opportunity for greater intimacy, deeper connection, and lasting love according to this essential guide from the world's leading relationship scientists and bestselling authors of The Seven Principles for Making Marriage Work and Eight Dates. How we fight predicts the future of our relationships. Most of us blunder into conflict without knowing what we are really fighting about and then...
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"This book explores how to develop better communication skills, particularly at a time when conversations can be highly polarized. Our conversations about diversity or inclusion, about equity and fairness, or about power relationships take place in a historical context of injustice, injury, and pain, which is difficult to navigate. These conversations are made more challenging by the fact that injustice is still very real. In spite of the potential...
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NEW YORK TIMES BESTSELLER • Award-winning actor Alan Alda tells the fascinating story of his quest to learn how to communicate better, and to teach others to do the same. With his trademark humor and candor, he explores how to develop empathy as the key factor.
“Invaluable.”—Deborah Tannen, #1 New York Times bestselling author of You’re the Only One I Can Tell and You Just Don’t...
“Invaluable.”—Deborah Tannen, #1 New York Times bestselling author of You’re the Only One I Can Tell and You Just Don’t...
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Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.
Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques...
17) Make peace with anyone: breakthrough strategies to quickly end any conflict, feud, or estrangement
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Make Peace with Anyone is the first book that shows readers how to quickly resolve any situation, no matter how long it's been going on, or how many people are involved. The techniques and psychological strategies presented here are simple, easy to understand, and work...fast. In this book readers will learn how to:
*End any family feud
*Get an apology from anyone
*Jumpstart any relationship or friendship
*Handle any passive-aggressive person
*Get...
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Many people focus on other talents and abilities first-such as polishing their communication or leadership skills or taking courses to expand their base of knowledge-but they forget that good relationships are the foundation for achievement. They are more than just the icing on the cake in life: They are the cake-the very substance we need to live successful and fulfilling lives.
Fortunately, you can learn to become a people person-and succeed in...
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"The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: prepare for high-stakes situations; transform anger and hurt feelings into powerful dialogue; make it safe to talk about almost anything; be persuasive, not abrasive"--Unedited summary from book cover.
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Make instant, meaningful connections.
For interviewing, selling, managing, pitching an idea, applying to college-or looking for a soulmate-the secret of success is based on connecting with other people. And you can do it in 90 seconds or less through Nicholas Boothman's program of establishing face-to-face communication.
A master of Neuro-Linguistic Programming (NLP), Boothman teaches us the concept of synchrony-how to synchronize our...